Mindstream | Mental Health support Website

MINDSTREAM is an online streaming service for mental health related video content

desktop view of Mindstream website

People

A team of UX and UI designers got together to create a prototype for a values-driven agency.  I lead branding design, contributed to building prototype on Figma, mapped user journey, and investigated key features to be included. 

The product was developed to support individuals seeking information, support, and community while becoming more educated on mental health. 

Biz Problem

How did the project begin?
What’s the opportunity for business?
Why this project?
What happens if this project doesn’t succeed? What are the gains for business?
Our high level goals are (2-3 items):

Hint: Think about what the business stands to gain from your project. What was the hopes, motivations and urgency behind doing this work?

User Problem

Who is the main user?
What pain are they feeling?
What goal are they trying to achieve?

Hint: What is the user trying to accomplish? Explore the user problem then use Five Whys to drill down to the fundamental user problem.

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My Role

Responsible for: 

My Team

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Timeline

Each phase and duration

Activity

What we did | What were the UX activities?

Why we did it | What were you hoping to learn or figure out?

What we learned | What was the take aways or insights from the activity?

Hint: You need to justify your design decisions. Here’s your looking at your activities, stating your reason for doing them and what your insights were afterwards.

Discovery

[Research and analysis] What we learned from analyzing these sites and performing [primary and secondary research] was that

Solution

What now?
What did you release?
What happened to the culmination of your work?

Hint: Your solution is what you’ve made to solve a problem. Sometimes it’s not what will solve the problem (especially if your project is a concept or failed!) What have you made that will change your users future. Describe and list

Retrospective

What happened afterwards?
Did you solve the problem?
Did you learn something new?
How do you know you solved the problem?

Hint: Your project doesn’t end. Someone else carries it forward or it’s closed down. So what happened afterwards? Was a new version planned? Did it inspire another project?

Outcome

What metrics do you have?
What quotes, videos or screenshots do you have? What would you have measured if you had the chance? How are your users/business/people different?

Hint: Think of outcomes as behavioural changes that can be measured. Did you see things change? Observe people’s responses? How did it impact the business and the user? If you don’t have real metrics you can state what you would have measured. Bring both qualitative and quantitative.